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General officer, Marketing, Mission statement, Organization, Planning, Singapore Airlines, Strategic planning, Zemanta
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In an earlier post I outlined that Missions Statements were:
A Mission Statement tells you the fundamental purpose of the organization. It concentrates on the present. It defines the customer and the critical processes. It informs you of the desired level of performance. A Mission Statement defines the organization’s purpose and primary objectives. Its prime function is internal – to define the key measure or measures of the organization’s success – and its prime audience is the leadership team and shareholders.
- Broad purposes of the organization
- General criteria for assessing the long-term organizational effectiveness
- Driven by heritage & environment
- Mission statements are increasingly being developed at the SBU level as well
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